Last updated: December 2026
Privacy Policy
This policy explains how 4NVPN processes personal data across its website, user panel, and subscription services. Data is used only for account management, service delivery, billing, and security.
Accounts and Data Collection
No email address is required to register; a username and password are enough. An email address is optional and is not required to activate a subscription. If users choose to provide an email address or other information when contacting support, it is used only to handle that request.
Account data includes usernames, information used to verify passwords, subscription status, and necessary records of data usage. Order data includes the selected plan, payment amount, order status, transaction identifier, and refund records. This information is used to deliver subscriptions, verify payments, and handle disputes. Do not submit passwords, complete subscription links, or sensitive payment credentials in support tickets.
No-Logs Policy and Connection Information
4NVPN follows a no-logs policy. It does not record which websites users visit through network acceleration connections, retain browsing history, destination domain lookups, or communications, or create connection logs that could reconstruct users' browsing activity.
Temporary session state needed to operate a connection is used only to provide the connection and troubleshoot current issues; it is not retained as a long-term connection history. Subscription metering retains account-level data usage totals, without destinations. Website visits and security events in the user panel are handled separately and are not combined with network destinations to build browsing profiles.
Site Analytics and Local Storage
Website analytics help us understand page usage, identify broken links, and improve workflows. They may include pages visited, referral sources, browser types, and visit times. This information does not indicate which websites users access through subscription routes and is not used to sell personal profiles.
Cookies and local storage maintain necessary session state, save language preferences, and store user panel login credentials. Login credentials identify the account and should not be retained on public devices. Users can clear or restrict this data through their browser settings; doing so may require another login and reset some preferences. Logging out and clearing local data do not delete the account on the service's servers.
Third-Party Payments and Data Disclosure
This service supports Alipay / WeChat Pay / USDT. Payment confirmation involves third-party payment services or the corresponding transaction network, each of which is governed by its own privacy policy. 4NVPN uses order identifiers, payment status, and necessary transaction results for verification. Users are not asked to provide payment passwords in support tickets.
Data is disclosed only when necessary to deliver the service, with the user's explicit authorization, or as required by law. Service providers assisting with processing must use data for the relevant purposes. USDT transactions may leave searchable records on public transaction networks; deleting an account on this site cannot remove those public records.
Data Retention and Deletion Requests
Account data is retained for as long as needed to manage the account and deliver subscriptions. Order, refund, and dispute records are kept for the period required to meet billing obligations and comply with applicable laws. Analytics and security event records are deleted or de-identified when their analysis or response purpose has been fulfilled; they are not accumulated indefinitely without a defined purpose.
Users can sign in to the panel and submit a request to access, correct, or delete account data through the support ticket portal. Account ownership will be verified before processing. Pending orders, refunds, disputes, or legal retention obligations may prevent immediate deletion; reasons will be provided where this applies. Related data in backups is cleared as backups rotate, and confirmed deletion requests are applied if a backup is restored.
Policy Updates and Privacy Requests
Updates to this policy will be posted on this page, and the month at the top will be revised. Material changes to processing purposes, data scope, or user rights will be announced on the website or in the panel. Any matter requiring separate authorization by law will be handled as required.
For questions about privacy, data retention, or deletion, submit a support ticket through the panel. For terms related to subscription use and refunds, also read the Terms of Service. The no-logs position in this policy does not mean that account data, order data, or information users voluntarily provide to support is never processed when necessary.